Baltimore County Public Library is an Equal Opportunity Employer (minorities/females/disabled/veterans). To learn more about this, view the EEO is the Law poster and this EEO is the Law Poster Supplement.

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• Works in collaboration with the Branch Manager to set performance expectations and customer service goals for librarian staff.
• Actively contributes to the branch management team to ensure that high quality library services and resources are delivered to customers.
• Leads staff by modeling the appropriate workplace behaviors and effectively communicating with staff regarding individual and team expectations.
• Recruits, trains, supervises and evaluates librarian staff.  Accurately assesses staff abilities.  Develops staff strengths and coaches staff to improve performance.
• Oversees the provision of information service, readers’ advisory service, and programming/outreach services to users of varied ages, cultures and skill levels.
• Oversees the development and maintenance of information resources and materials that are used by branch customers.
• Demonstrates effective communication and relationship building skills with diverse customers and staff.
• Demonstrates commitment to teamwork by engaging in respectful and productive work relationships. 
• Seeks creative and appropriate solutions to address varying branch and system operational needs.
• Embraces productive change and demonstrates flexibility in response to changing community needs.
• Exercises good judgment when making decisions and applying policies to workplace issues.
• Models continuous learning and holds staff accountable to continued professional development.
• In the absence of the Branch Manager, assumes manager duties when necessary.

*Applicants for this position will remain in consideration for any Assistant Library Manager II position openings within the next six months and do not need to reapply.*

• Bachelor's degree from an accredited college.  Must have an MLS or have completed LATI and be able to complete an MLS within three years of hire.
• Comprehensive knowledge of public library operations acquired through four years of progressively responsible work experience as a Librarian and one year of supervisory experience.
• Experience using various technologies such as Polaris or a similar ILS, online databases, E-books, iPads, Google Drive and Microsoft applications.
• Demonstrate effective written and verbal communication skills.
• Ability to stand at a public service desk for lengthy periods of time and move throughout the branch, the ability to bend, lift up to 50 pounds and push or pull a wheeled cart weighing up to 100 pounds.
• A commitment to excellent customer service and the ability to work with people of diverse backgrounds.
• Willingness and ability to travel throughout the system, work a variety of schedules that include evenings and weekends and accept system-wide transfers.