Baltimore County Public Library is an Equal Opportunity Employer (minorities/females/disabled/veterans). To learn more about this, view the EEO is the Law poster and this EEO is the Law Poster Supplement.

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Library Supervisor-White Marsh
Job Code:2026-705
Branch/Department:White Marsh
FT/PT Status:Regular Full Time
Salary range:$56,249-$80,043
  
At BCPL, staff members have the opportunity to enrich individual lives and build strong communities by delivering exceptional customer experiences, establishing meaningful partnerships, and creating innovative learning spaces. We seek enthusiastic, open-minded, self-motivated individuals who can work well independently and with others. BCPL circulates over 10 million items and provides library services through its 19 branches, 4 mobile library vehicles, and an extensive outreach network. If you are forward thinking and passionate about public service, consider joining BCPL in this position.

Schedule:

All library branch staff will rotate Sunday shifts at a location that may not be their home location and may be required to work evenings and Saturdays throughout the year as a part of the normal work schedule.  Sunday rotation runs between Labor Day and Memorial Day.

Job Summary:

Under the direction of the Branch Manager, supervises part-time staff. Takes a lead role in the training, management and evaluation of part-time Library Services Assistant (LSA) and Librarian staff members. Assists customers with their diverse library needs including providing basic information, materials advisory, computer and device assistance. Serves as Person-in-Charge.

  • Hire, trains, supervises, coaches/mentors and holds part-time LSA and Librarian staff members accountable to performance expectations 
  • Evaluates the performance of part-time LSA and Librarian staff, develops Performance Improvement Plans (PIPs), determines merit salary increases, fosters growth and professional development and initiates the corrective action process as needed
  • Addresses and resolves staff concerns and grievances
  • Works in collaboration with the branch management team to set performance expectations and customer service goals for staff
  • Works as a part of the management team to ensure that high quality library services and resources are being delivered to customers
  • Oversees and develops staff and workflow to ensure that high quality library services and resources are being delivered to customers
  • Develops and maintains collaborative relationships with peers, including acting as a mentor for other supervisors as needed
  • Models continuous learning and encourages and supports staff development
  • Develops and maintains a thorough understanding of BCPL and branch rules, policies and procedures and branch procedures; communicates information and changes to staff and serves as a resource for staff
  • Prepares or updates daily schedules and/or weekly schedules based on operational needs of location and approves timesheets
  • Regularly serves as the Person-in-Charge, which includes de-escalation, handling customer issues, addressing building problems, addressing and documenting security incidents, responding to onsite staff concerns and providing follow-up to branch management
  • Performs routine collection maintenance duties, including but not limited to shelving, merchandising, shelf reading and processing various reports
  • Performs all essential circulation functions as determined by branch and system needs and engages in direct customer service
  • Oversees branch-specific daily operations and tasks such as opening/closing procedures
  • Assists with programs and outreach events based on operational needs of location from individual to group instruction covering all age groups, both in-person and virtually
  • Performs duties related to location-specific, specializes services and/or Centers of Excellence
  • Must be able to meet scheduling requirements by arriving to work on time and staying until the end of one's shift 
  • Must be able to work evenings and weekends and be flexible with one's work schedule to meet daily operational requirements
  • Must have access to transportation, as needed, to fulfill the responsibilities of the position
  • Other duties as assigned

Bargaining Unit Status: Ineligible

Job Requirements:
  • Bachelor’s degree from an accredited college preferred and three (3) years of increasing responsibility and work experience in a public library or related field. Additional experience beyond the minimum will be considered, year for year, in lieu of a bachelor’s degree.
  • Knowledge of public library services and operations
  • Meet federal/state requirements to act as a passport application agent (required for locations offering passport services)
  • Must be able to lift up to 25 lbs. and push/pull a wheeled cart weighing up to 100 lbs.
  • Must be able to bend, kneel, crouch and stretch for extended periods of time
  • Ability to stand and/or walk for up to two (2) hours at a time
  • Must be able to read small print
 

*Applicants for this position will remain in consideration for any Library Supervisor position openings within the next six months and do not need to reapply.*


Position closes on: February 5, 2026

We have a 14 step pay scale. Internal applicants starting pay varies based on their current step on the salary scale. We also offer, as appropriate, overtime pay, comp. time, and differential pay.

The Library offers an excellent benefits package that includes pay holidays, 20 vacation days, 15 sick days, and seven personal days per year. In addition the Library also offers health, dental, vision, life, voluntary long-term disability, pension, deferred compensation, an employee assistance program, flex spending, and Commuter Choice parking and transit accounts.