Baltimore County Public Library is an Equal Opportunity Employer (minorities/females/disabled/veterans). To learn more about this, view the EEO is the Law poster and this EEO is the Law Poster Supplement.

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Circulation Assistant III
Job Code:2021-356
FT/PT Status:Regular Full Time
Salary range:$29,192-$43,594
At BCPL, staff members have the opportunity to enrich individual lives and build strong communities by delivering exceptional customer experiences, establishing meaningful partnerships, and creating innovative learning spaces. We seek enthusiastic, open-minded, self-motivated individuals who can work well independently and with others. BCPL circulates over 10 million items and provides library services through its 19 branches, 4 mobile library vehicles, and an extensive outreach network. If you are forward thinking and passionate about public service, consider joining BCPL in this position.


This is a full time position working 40 hours a week.  All library branch staff will be required to work evenings, Saturdays and Sundays throughout the year as part of the normal work schedule.

Job Summary:
  • Performs routine circulation functions such as processing incoming, withdrawn, and problem materials, mail, reserves, and various reports
  • Assists customers at the public service desk with library card registration, self-service technology, basic catalog searched and computer sign-up and questions
  • Shelves materials and performs shelf reading tasks
  • Assists with opening/closing procedures
  • May handle building/equipment concerns, security issues & emergency situations
  • Prepares cash drawers and may make cash deposits and prepare reports for Fiscal Services

Job Requirements:
  • High school diploma or GED preferred
  • One year of customer service experience in a public library preferred
  • Basic computer skills and the ability to use different technologies to perform work
  • A commitment to excellent customer service and the ability to work with people of diverse backgrounds
  • Demonstrate effective written and verbal communication skills
  • Willingness and ability to travel throughout the system, work a variety of schedules that include evenings and weekends and accept system-wide transfers 
  • Ability to stand at a public service desk for lengthy periods of time and move throughout the branch, the ability to bend, lift up to 50 pounds and push or pull a wheeled cart weighing up to 100 pounds
  • Ability to bend, kneel, crouch and stretch for extended periods of time
  • Must pass a post-offer criminal background screening 
  • Must become a Notary Public in branches which provide Notary Services.
  • Must meet the requirements of the Department of State to attain and maintain certification as a Passport Acceptance Agent at branches that provide Passport Services.
Please Note: This position closes on June 24, 2021.

We offer an excellent benefit package that includes 20 vacation days, 15 sick days, and 7 personal days per year, as well as, subsidized healthcare options, pension eligibility, and other related benefits.